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Plans, credits, payment methods, invoices, and how to cancel.
Billing lives at the organization level: each organization holds one subscription that covers all of its active sites. Payments are processed by Stripe. This page walks through the plans, the credit allowances they include, and what you may manage from the billing page.
RankYak offers three plans, each billed monthly or yearly. A yearly plan costs ten times the monthly price, so two months are free.
If you subscribed before these plans were introduced, your organization stays on its original plan under its original conditions. The original plan no longer accepts new sites, so adding one starts with a switch to one of the current plans, which you may make from the billing page whenever you like; the switch applies immediately, and the unused portion of your current period is credited toward the new plan. If you would rather keep the original plan exactly as it is, you may leave the organization untouched and create a new organization for additional sites instead.
There are two ways to reach it, and both lead to the same place.
The top of the page shows your current plan at a glance: its price, how many of its sites are in use, and what the plan includes. If your organization does not have a subscription yet, for example during or after your free trial, the page shows the available plans and a Start subscription button instead.
You may change your plan or billing interval from the billing page. Every change applies immediately. An upgrade charges the price difference for the remainder of the period right away, and the larger allowances become available at once. A downgrade or a switch between monthly and yearly billing credits the unused portion of your current period toward the new price, and your following invoices consume that credit automatically. On a downgrade, the unused part of your monthly allowances is reduced to the new plan's allowances at the same time; credits you have already used stay used, and purchased extra credits are never affected. If you scheduled a plan change before changes became immediate, it still applies at your renewal date, and you may cancel it on the billing page any time before then.
A plan must have room for every site you are running, so you should deactivate sites beyond the target plan's limit before downgrading.
Each plan grants a monthly allowance of credits per credit type, and the allowance resets every month, on yearly plans too.
You may follow your usage on the Usage page, reached from the settings menu of the organization or from the article counter at the bottom of the menu on the left. It shows each allowance, how much the current period has used, when it resets, and how article usage is spread across your sites.
Sometimes you may wish to do more in a month than your plan includes. You may buy extra credits from the Usage page: they are charged immediately, never expire, and are used once the monthly allowance runs out. Extra credits are priced per plan, and the Business plan pays the least per credit. Organizations on the original per-website plan cannot buy extra credits; you should switch to one of the current plans first.
The billing page lists every site in the organization, split into active and inactive. Active sites count toward your plan's site limit. From the three-dots menu next to each site you may activate or deactivate it; a deactivated site keeps all of its data, so you may bring it back whenever you like, as long as your plan still has a free place.
Click Open billing portal to manage the payment side of your subscription in Stripe's billing portal. There you may update your payment method, change your billing address and details, and view your complete payment history, including past invoices. Changes made in the portal apply to your subscription immediately.
To cancel, scroll to the bottom of the billing page and click Cancel subscription. Canceling deactivates all sites in the organization at the end of the current billing period and stops all future payments. Until that date, everything keeps running as normal, so you lose nothing you have already paid for.
Nothing is deleted when you cancel: your sites, keywords, and articles remain in place. If you cancel and change your mind before the period ends, a Resume subscription option appears on the same page; after that, you may simply subscribe again and RankYak picks up where it left off.
Ask the copilot inside RankYak for an instant answer about your own account, or send us an email and a human will get back to you.
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