Help center / Account & billing

Your account

Managing your profile and email address, how signing in works, and deleting your account.

Your account holds the personal details that follow you across every organization and project: your name, your email address, and the way you sign in. To open it, click your name in the menu and choose Account.

Profile information

On the account page you may update your name and your email address. Your name appears wherever you show up in RankYak, for example in the member list of an organization.

When you change your email address, the new address must be verified before it counts as confirmed: RankYak sends a verification link, and a notice with a resend button remains on the page until you click it. If you signed up with Google, your email address is managed by Google and cannot be changed in RankYak.

Signing in

RankYak does not use passwords. Instead, the sign-in page offers two options.

  • Google. Click Continue with Google and authenticate with your Google account.
  • Email. Enter your email address and RankYak sends you a sign-in link. The link is valid for 15 minutes and works only once; if it expires, you may simply request a new one from the same page.

Because there is no password, there is nothing to update, reset, or forget, and there is no separate two-factor setting to manage. If you sign in with Google, your account is protected by whatever security you have configured there.

Deleting your account

You may delete your account from the bottom of the account page. Deleting your account:

  • permanently deletes every organization you own, including all of its projects and their data;
  • cancels the subscriptions of those organizations, so no further charges are made;
  • removes you from any organizations you were a member of.

Articles that were already published on your website are not touched: they live on your site, not in RankYak, and remain online.

To confirm, you are asked to type your email address. This action cannot be undone, so if you only want to stop paying while keeping your data, you should cancel your subscription instead.

Still need help?

Ask the copilot inside RankYak for an instant answer about your own account, or send us an email and a human will get back to you.